FAQ – SmartHalo 2

Disclaimer! SmartHalo 2 is currently in production, the information below is therefore subject to change. Have a question that hasn’t been answered? Drop us an email: hi@smarthalo.bike.

There’s a lot of new features for SmartHalo 2 but we’ll try to summarize. First, there’s the PeekDisplay in the center of the Halo that makes every feature better and allows you to see live metrics (your Speed, Distance, Calories and more) and other valuable tidbits (turn details, weather alerts, incoming caller ID and more) while your ride. To interact with PeekDisplay, you can now use swipes as well as taps, which is also new.

Otherwise, we’ve taken feedback from the community to improve other facets of SmartHalo. It’s lighter, the anti-theft mount is sturdier and slicker, the front light is way stronger and we’re adding more integrations (we have Strava, Apple Health, Google Fit, but we’re also open for other ideas!). You can also trigger connected devices with your SmartHalo 2 (for example, you could open your connected garage door by double-tapping your device).

We’re also revamping Navigation: you have more options to customize your routes, and you can import GPX files. You also get more info while you ride to make sure you don’t miss turns.

Yes. SmartHalo works worldwide.

We support both iPhone and Android. We do not plan to support other platforms for the moment. Apple Watch integration is something we often discuss in the team. For now, it is not planned since we have limited resources.

It’s a possibility with the hardware we have and it’s a request we’re getting a lot so we’ll definitely be spending some time figuring out how to implement this. We just need to have a proof of concept before committing to it (we’d rather not promise something we haven’t tested yet internally). In any case, it is theoretically possible with our hardware.

Yes! It was one piece of feedback we received a lot for the first SmartHalo so we wanted to make sure our German friends were not let down this time.

Although the product is designed for traditional bikes, SmartHalo 2 will be easier to mount on your e-bike with the quarter lock mount adapter.

Yes, our anti-theft mount fits some foldable bikes (Jo, our colleague has a brompton and it fits perfectly). This being said, there might be issues with some models of foldable handlebars. In that case, you can use a Quarter Lock Mount to mount SmartHalo 2.

Only the crowdfunding platforms made it possible for us to ship worldwide. As we’re still a small company, for the moment we only ship to Europe, United States and Canada from our own website.

Yes. SmartHalo has been designed to resist any weather you throw at it. When installed on your bike, it will resist heavy rain so it can stay on your bike.

You can put it on your horse if you want. Just keep in mind that routing is optimized for cycling, and that most of the features have been built for bicycles.

We come from Montreal, Canada: winter is in our DNA. So we built SmartHalo 2 to work year round. That being said, the battery doesn’t like temperatures below -20°C and might require more frequent charging.

Don’t worry friend, you can either visit the page about SmartHalo 1 that has a number of answers that fit for SmartHalo 2. You can also contact us directly at hi@smarthalo.bike

We are always open to have talented people join the team. Drop us a line, let’s see where it leads us!

Curious about SmartHalo? Make the world your cycling playground.